Not sure what to do next? That’s okay
It’s normal to feel unsure about what’s happening, or what to do next. You don’t need to have all the answers before you get in touch. We’re here to help you.
You might be feeling…
If any of this sounds familiar, you’re not alone, and you’re not imagining it. Abuse can be confusing, especially when it builds up slowly or involves someone you love. You don’t need to label it, or feel certain it’s serious enough before you reach out. We’re here to listen without judgement, entirely at your own pace, for as long as you need us.
- Unsure whether your situation is “serious enough”.
- Worried about what could happen if you speak up.
- Confused, overwhelmed, or stuck.
- Like something isn’t right, but you can’t quite explain why.
What happens when you contact Equation?
Getting in touch doesn’t commit you to anything at all. Whether you call, message, or fill in a form, you stay in control of what you share and what happens next.
We’ll listen without judgement
Whatever you tell us, we won’t judge you, your situation, or your decisions. You can talk openly, at whatever pace feels right.
You can share as much or as little as you want
There’s no need to share everything at once. Tell us as much, or as little, as feels comfortable for you right now.
We’ll talk through your options at your pace
We’ll explain the choices available to you, without any pressure to decide anything straight away. It’s your pace, your call, entirely yours.
You decide what happens next
Once we’ve talked things through, you choose what happens next, whether that’s more support, a referral, or simply more time to think.
Talk to us in a way that feels right for you
However you’d prefer to get in touch, we’re ready to listen. You can call for an informal chat, complete our referral form, or message us directly. Let us know the safest time to reach you, and we’ll always take it from there.
Ready to take the next step?
That’s completely okay. If you’d like to talk things through first, you can have an informal, no‑pressure chat with us. We’re here to help you decide what feels right for you.
Request a Message
We aim to contact you within 1-2 business days
Your safety and privacy matters
We know reaching out can feel risky, especially if you’re worried about someone finding out. Use a safe device if you can, like a friend’s phone or a public computer. If you’re ever in danger, call 999. Use Cover Your Tracks to exit quickly and clear your browser history too.
Frequently asked questions
Some common questions people ask when they’re feeling unsure about getting in touch.
Do I need to know for certain that it’s abuse before I contact you?
No. Many people who contact us aren’t sure. Talking it through with someone can help you work out what’s going on — there’s no test you need to pass first.
Will you make me leave, report anything, or take action I’m not ready for?
No. We won’t pressure you into any decision. You stay in control of what happens and when.
I’m worried about my children or pets. Can I still talk to you?
Yes. You can raise any concerns about children or pets when you contact us, and we’ll talk through your options together.
Do you support LGBTQ+ people?
Yes. We have a dedicated LGBTQ+ service. You’ll be treated with the same understanding and respect as anyone else.
Will I have to talk about everything straight away?
No. You can share as much or as little as you want, at your own pace. Some people just want to talk something through once.
Is what I tell you confidential?
Yes. Conversations with us are confidential. If you have specific worries about privacy, you can ask us about this directly when you get in touch.
Can I contact you without giving my name?
Yes. You can call for an informal, anonymous chat, or use our referral form to tell us how and when you’d like to be contacted.
What if I decide this isn’t the right time for me?
That’s completely okay. Getting in touch doesn’t commit you to anything, and you’re welcome to reach out whenever it feels right.